“When you feel someone is holding back a lot of information, you can use Dynamic Silence and an Accusation Audit to loosen them up to share more information. In this video, a Black Swan student shares a personal story on how they got their counterpart to reveal more information, and Derek Gaunt explains why it’s important to have a balance of Black Swan skills to stay conversational.“ In this video, world renowned negotiator, Chris Voss team member, Derek Gaunt talks about: Use SILENCE to Your Advantage | Tips to Keep a Conversation Flowing | Derek Gaunt
Chris Voss | CEO & Founder, Author | The Black Swan Group Chris has 24 years of FBI experience and was the former FBI Lead International Kidnapping Negotiator. Chris is the author of negotiation best-seller, “Never Split The Difference.”
Derek Gaunt | Expert Trainer, Coach, Author | The Black Swan Group With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained across the US and around the world. He is the author of Ego, Authority, Failure.
Use SILENCE to Your Advantage | Tips to Keep a Conversation Flowing | Derek Gaunt
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