“Build better relationships with Tactical Empathy. Use these four tips from negotiation expert Derek Gaunt to defuse heated situations.“ In this video, world renowned negotiator, Chris Voss team member, Derek Gaunt talks about: Tough Relationship? Try These 4 Negotiation Tips To Defuse HEATED Situations
Chris Voss | CEO & Founder, Author | The Black Swan Group Chris has 24 years of FBI experience and was the former FBI Lead International Kidnapping Negotiator. Chris is the author of negotiation best-seller, “Never Split The Difference.”
Derek Gaunt | Expert Trainer, Coach, Author | The Black Swan Group With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained across the US and around the world. He is the author of Ego, Authority, Failure.
Tough Relationship? Try These 4 Negotiation Tips To Defuse HEATED Situations
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