“Do emails have tone? Give your emails a friendly and welcoming nature by taking the time to add in specific words and punctuation, or what we like to call, email softeners. Email softeners make sure that your message is received in a nice tone to help eliminate the likelihood that the other side reads your message in an aggressive or hostile tone.“ In this video, world renowned negotiator, Chris Voss team member, Brandon Voss , talks about: Do Emails Have Tone? | Brandon Voss
Chris Voss | CEO & Founder, Author | The Black Swan Group Chris has 24 years of FBI experience and was the former FBI Lead International Kidnapping Negotiator. Chris is the author of negotiation best-seller, “Never Split The Difference.”
Brandon Voss | President | The Black Swan Group Brandon is an expert trainer, coach and the thought leader behind negotiator personality types. In addition to leading up corporate training, Brandon manages the behind-the-scenes of the business.
Do Emails Have Tone? | Brandon Voss
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